FAQ’s Page

Once your order is shipped, you will receive an email with all the order tracking information. You can use this information on the email to track the status of your order.

We accept payment methods, such as VISA & Mastercard Debit/Credit cards through Yoco and Payfast, we also accept Direct Bank Transfer (RSA only). Unfortunately, no cach or cheque payment will ever be accepted.

Once all payments have been confirmed. It will take about 3 to 7 days for your order to be processed and delivered to your location of choice.

Please contact our customer service team as soon as possible if you need to cancel or make changes to your order. We will do our best to accommodate your request.

Yes, our website uses as SSL encryption to ensure that your personal and payment information is secure. We will never share your personal information with any 3rd party organization without your concent. Privacy is our top priority.

Currently we only deliver is South Africa. However, we are hard at work to ensure that we can supply our global customer base. Please pick your product and go to checkout to see if your country is available for purchase. Please note that international shipping rates and delivery times may vary.

You can contact us using numerous methods. For starters, you can go to our Contact Us page then fill in the form to reach one of our customer service agents. Alternatively, you can send an email to info@aisleofcare.com for customer service or contact (+27) 72 234 2612 for custom requests.

Yes, we regularly offer discounts and promotions. Follow us on social media or sign up for our newsletter to stay informed.

To use a coupon code, simply enter the code at checkout. Make sure to check the terms and conditions of the code for any restrictions or expiration dates.

Please visit our contact us page and reach out to our customer service team to find out about gift card offerings.

Please contact our customer service team as soon as possible if you need to change your shipping address. We will do our best to accommodate your request

No, we do not sell your personal data. We are committed to protecting your privacy and security. Please visit our privacy policy page for more information by clicking here.

You can leave a review or provide feedback by logging into your account and navigating to the product page. Click on the "Leave a Review" button to share your thoughts. Alternatively, Please use the contact information on our contact us page to leave a review.